Article 1 (Purpose)
These Terms of Service establish the rights, obligations, and responsibilities between the Company and the User regarding the use of Redbrick Enterprise AI (hereinafter referred to as the "Service"). By agreeing to these Terms, the User is deemed to have agreed to all conditions pertaining to the use of the Service.
Article 2 (Definitions)
Service: Refers to Redbrick Enterprise AI provided by the Company and all associated features and services. This includes AI functions such as document search, file summarization, and context-based file generation.
Company: "Company" refers to the entity operating and providing this service, specifically the legal entity managing and operating the Redbrick Enterprise AI service.
Member (User): Refers to an individual or legal entity that agrees to these Terms and uses the Service. Members can create an account via email sign-up or Google login, among other methods.
Workspace: A workspace accessible via an invitation link, organized by specific organizations or teams, and accessible only to invited Members. Members must receive an invitation to access the workspace and view the files and data within it.
Corporate Account: Refers to an account used by corporate members to invite internal employees to a workspace. Users invited to a corporate account are deemed to have agreed to provide their name, email address, and other information, as well as their activity history within the service, to the relevant company.
Article 3 (Effect and Amendment of Terms)
These Terms take effect upon a member's registration for and acceptance of the service. If you do not agree to these Terms, your use of the service may be restricted.
The Company may revise the Terms within the scope permitted by applicable laws and regulations. When the Terms are revised, the effective date and reason for revision shall be notified via the service screen or notice board at least 7 days in advance. However, for significant changes, notice shall be provided 30 days in advance.
If a member continues to use the service without explicitly expressing refusal after the revised terms are announced, it shall be deemed that the member has agreed to the revised terms. If a member does not agree to the revised terms, they may discontinue service use and terminate the service agreement.
Article 4 (Service Use Agreement)
The Service Use Agreement is established when a member agrees to the terms and conditions, completes the registration application in accordance with the procedures set by the company, and the company accepts it.
You must provide accurate and up-to-date information when registering. Using another person's name or false information may result in service restrictions or termination.
The Company may require identity verification as necessary. Users under the age of 14 (or the minimum age legally defined in your country) may only register with the consent of a parent or legal guardian.
Members are responsible for managing their email addresses and verification codes. They must not share or transfer these to third parties and must immediately notify the company if unauthorized access or use occurs.
Article 5 (Service Use and Provision)
Services are provided 24 hours a day, 365 days a year as a general rule. However, services may be temporarily suspended for facility maintenance, inspections, or technical reasons. In such cases, the Company will endeavor to provide advance notice. If suspension occurs due to urgent or unforeseen circumstances, notice may be provided afterward.
The company may continuously update the service for improvement, and major changes will be announced through service notices and other means.
Members can only access data within the workspace for which they have been granted permissions. The service verifies permissions from linked external applications (e.g., Google Drive, Gmail, Slack, etc.) to ensure only files the member has access to are searched and utilized as AI response context. This design respects the user's existing permissions, similar to the privacy policies of AI models provided by the service (e.g., ChatGPT, Claude, etc.), ensuring unauthorized information is not used in AI response generation.
If illegal content or system abuse is detected during service use, such content may be deleted or access restricted without prior notice to ensure smooth service operation and security. The company may also take necessary measures in accordance with relevant laws and regulations.
Article 6 (Company's Obligations)
The Company shall comply with relevant laws and regulations and these Terms of Service, and shall make its best efforts to provide continuous and stable service. The Company shall strive for prompt recovery in the event of service disruption or data loss.
The company establishes security systems and implements technical and administrative measures to protect personal information, ensuring users can safely utilize the service. For instance, it prioritizes maintaining the confidentiality and security of corporate data through data encryption, access rights management, and monitoring systems. By meeting such high security requirements, it provides services suitable for corporate environments.
The company promptly addresses opinions or complaints raised by users when deemed legitimate. For matters that are difficult to resolve, the company informs users of the reasons and schedule.
The Company regards the protection of user data as its most important obligation and will not provide data uploaded or linked by users to third parties without the member's consent. Furthermore, the Company will not utilize data such as user conversations or attached files for training AI models.
Article 7 (Member's Obligations)
Members must comply with relevant laws and regulations, these Terms of Service, and operational policies when using the Service.
Members shall not engage in the following acts:
a. Providing false information: Providing false information during registration or in their profile.
b. Unauthorized Use: Accessing another person's account without permission or sharing your own account with others.
c. Intellectual Property Infringement: Uploading or inputting materials into AI that infringe on the copyrights, trademarks, or other rights of the company or third parties.
d. Service Interference: Acts that disrupt service operations through abnormal methods such as hacking or automated crawlers.
e. Personal Information Infringement: Unauthorized collection or sharing of another person's personal or confidential information.
f. Illegal Information Distribution: Posting or inputting into AI requests content that violates laws, public order, or good morals, such as pornography or hate speech.
If a member violates this clause, the company may take measures such as restricting use, deleting data, or terminating the contract after prior warning. In cases of serious violation, the company may immediately suspend service use or delete the account without separate warning.
Members are responsible for managing their accounts with care and shall bear legal liability for any damages caused to the Company or others through intentional or negligent acts.
Article 8 (Paid Services and Payment)
The company currently provides basic services free of charge, and paid plans may be introduced in the future. Once the details and pricing policy for paid services are finalized, the company will provide detailed information via in-service announcements or its website.
When using paid services, members must pay fees using the payment methods designated by the company. Fees, payment methods, and usage conditions will be separately announced upon the introduction of paid services.
The Company may modify or terminate its pricing policies or paid service content, providing at least 7 days' advance notice in such cases. However, urgent changes will be notified immediately after implementation.
If a member uses paid services through improper means or violates the terms of service, the company may restrict or suspend that member's use of paid services. Any resulting disadvantages (such as non-refundability) shall be the member's responsibility.
Article 9 (Service Usage Restriction and Contract Termination)
If a member violates these Terms of Service, the Company may suspend service use or terminate the service agreement after prior notice. However, immediate action may be taken if the violation is serious.
If a member no longer wishes to use the service, they may request membership withdrawal and termination of the service agreement from the company at any time. Upon termination, the member's data will be processed in accordance with relevant laws and regulations and the company's privacy policy.
Workspace administrators (corporate account managers) may restrict a member's access to the workspace or remove them from the workspace if the member violates regulations or engages in conduct contrary to company policy. In such cases, the administrator may notify the member and, if necessary, consult with the company to take appropriate action.
Article 10 (Disclaimer and Limitation of Liability)
Company's Exemption: The company shall not be liable for damages arising from the following circumstances, except in cases of intentional misconduct or gross negligence on the part of the company.
a. In cases where service cannot be provided due to force majeure such as natural disasters, war, terrorism, or government orders.
b. When service use is temporarily suspended due to unavoidable reasons such as scheduled maintenance or equipment repairs.
c. When service use is disrupted due to the member's fault (e.g., account information leakage, unauthorized use).
d. Disputes or transaction issues arising between members or between a member and a third party through the use of the service.
e. For damages incurred through free beta services or similar offerings.
Limitation of Liability for AI Results: The user bears all legal liability and risk associated with answers or generated content provided by the AI features of this service. The company does not guarantee the legality, accuracy, reliability, or usability of AI results. Users must independently evaluate and utilize information or outputs provided by the AI. The company shall not be liable for any damages resulting from actions taken based on reliance on such information or outputs.
Compensation for Damages: If a Member causes damage to the Company by violating these Terms, the Member shall be liable to compensate the Company for such damage. Furthermore, if a Member causes damage to another Member or a third party while using the Service, the Member shall directly compensate for such damage.
Article 11 (Governing Law and Jurisdiction)
All disputes arising from these Terms or the use of the Service shall be governed by the laws of the Republic of Korea.
In the event of a dispute arising from the use of the service, the Company and the Member shall endeavor to resolve it through sincere consultation. If resolution cannot be reached through consultation, the court shall be the court of competent jurisdiction in accordance with relevant laws and regulations, including the Civil Procedure Act. Unless otherwise agreed, the Seoul Central District Court shall be the court of exclusive jurisdiction.
Supplementary Provisions: These Terms shall take effect on September 18, 2025. Inquiries regarding these Terms shall be received through the Service Operations Team.